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FAQ

  • What is the minimum and maximum purchase that can be made in https://www.onlineasianproducts.com?/herbalstoreonnet.com?/drugzones.com?

onlineasianproducts.com/herbalstoreonnet.com/drugzones.com is in the process of compiling detailed information on each of the product displayed. However, if you still need more information please contact us.

  • Is my credit card number  and my personal  details secured?

Your Credit Card details and personal details are accepted through the SSL protocol. All transactions are secured, powered by SSL encryption is capable of processing Credit Card transactions ensuring that the information is encrypted before it is transmitted on onlineasianproducts.com/herbalstoreonnet.com/drugzones.com.

  • How do I make payment?

onlineasianproducts.com/herbalstoreonnet.com/drugzones.com  accept Visa and MasterCard billed in US Dollars. This means that if you live in country where there are no exchanges restrictions  for examples USA, Canada, most of Europe, Australia, Middle East, Far- East  you will be able to use our mall. If you live countries with exchange restriction, you may send us a banker’s check. If you live in India, you may send us a Demand Draft for the equivalent Indian Rupee.

  • Can I phone or fax my order?

No, orders are accepted only online after securing your payment through the credit card information submitted by you through Paypal Accounts. Our Online Payment Transactions are processed by Paypal.Com

  • How do I know that you have correctly registered the order placed?

After you have placed the order from our sites onlineasianproducts.com/herbalstoreonnet.com/drugzones.com, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you need any correction, you can email us before the items are shipped.

  • How are the items delivered?

onlineasianproducts.com/herbalstoreonnet.com/drugzones.com providing  all the products or items will be hand delivered to the door.

  • Can you guarantee the date of delivery?

We take all efforts to deliver the products or items on time. But sometimes, when we run out of stock of the ordered items, delivery might be delayed. Be assured that such conditions occur rarely. For assured delivery on the specified date, order at least a week in advance. How do I know that the item has been delivered on-time?

 

  • What is the mode of delivery?

Our delivery partner is India Post, the government operated postal system in India. We ship the items through Registered Parcel or International Speed Post.

 

  • Can I ship different items in the same order to different shipping addresses?

Yes, of course. In case you have 5 items in your order across various stores (onlineasianproducts.com/herbalstoreonnet.com/drugzones.com), you can assign different shipping addresses to one or more of these items.

  • Will I get complete refund of amount if I cancel my order?

Yes 100% guaranteed we will refund the amount if you cancel the order before shipping. Usually if you mail us within 24 hours of placing the order, we will cancel your items and refund to your card account.

  • Customs Regulation and Local Laws?

You are responsible for Customs Duty and other applicable levies of your country. You are also advised to check for any import restrictions or other local laws that may apply in your country.

  • More questions?

We believe we have answered the frequently asked questions. But your question may be different. Feel free to contact us using the links available elsewhere on this site(onlineasianproducts.com/herbalstoreonnet.com/drugzones.com). We will be pleased to answer your questions. Please allow 1 or 2 working days for reply.